Direct Inward Dialing (DID) give an option to create Inbound DID. Direct Inward Dialing refers to an access number which is unique and is required by users for establishing call connection based on destination prefix, Carrier DID.
Configuration and management is simple and define in the system under the “Routing Management” –> “Direct Inward Dialing” menu.
There we can add, edit and import the DID Number file. System have option to provide the DID import from the existing DID List.
Direct Inward Dialing (DID) Search
System provides different options to search DID. Search By DID Number, Assign To or by Status of DID.

DID Listing provides two Action for User.
- Edit DID
- Delete DID
Add Direct Inward Dialing (DID)
The “Add Incoming Number” button under Inbound DID section of this module allows to create new Inbound DIDs. Details such as DID Number, Cost, Country, DID Description and DID provider are required for the creation of new Inbound DIDs.Following options are available as per below

Carrier |
This defines carrier selection from dropdown for which system going to add new Incoming Number |
It supports alphanumeric Value and it is Mandatory. |
DID |
New DID number Define here |
It Supports Integer Value only and it is Mandatory. |
DID Name |
This define name Of new DID number |
It supports alphanumeric Value and it is Mandatory. |
Setup Charges |
This define Charge for setup new DID |
It Supports Numeric Value and it is Mandatory. |
Rental |
This define Monthly Rent applicable for new DID |
It Supports Numeric Value and it is Mandatory. |
Call Rate |
This defines rates per call |
It Supports Numeric Value and it is Mandatory. |
Connection Charge |
This defines applicable connection charges |
It Supports Numeric Value and it is Mandatory. |
Minimum Time |
This defines minimum time duration for call |
It Supports Numeric Value and it is Mandatory. |
Resolution Time |
Its time duration for pulse increment | It Supports Numeric Value and it is Mandatory. |
Channels |
This defines how many concurrent calls can allow. | It Supports Numeric Value and it is Mandatory. |
Edit Direct Inward Dialing (DID)
System is having an option to Edit Direct Inward Dialing details.
